Last updated: April 16, 2025
Introduction
Welcome to BIGEZWEHO.RW. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, BIGEZWEHO.RW, and use our services. It also outlines your rights under the General Data Protection Regulation (GDPR) and the European Economic Area (EEA) regulations.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: This includes your name, email address, phone number, and other information you voluntarily provide when you contact us or sign up for our services.
- Usage Data: We collect information on how our website is accessed and used. This includes your IP address, browser type, browser version, the pages of our website you visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide and maintain our services.
- To notify you about changes to our services or any updates.
- To personalize and improve your experience on our website.
- To communicate with you, including responding to your inquiries and providing customer support.
- To monitor the usage of our website and improve its functionality.
- To comply with legal obligations and protect our legal rights.
3. Legal Basis for Processing Personal Data (for EEA Users)
If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal data will depend on the specific data and the context in which we collect it. Generally, we process your personal data based on the following legal grounds:
- Consent: When you provide us with your personal information, such as when signing up for our services or contacting us.
- Contractual Necessity: If processing your information is necessary to fulfill a contract or service request with you.
- Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our website or handling customer service.
- Compliance with Legal Obligations: When we need to comply with legal obligations.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. However, we may share your personal data with trusted third-party service providers who assist us in running our website or providing services to you. These third parties are obligated to maintain the confidentiality and security of your personal data.
We may also disclose your information when required by law or when we believe that such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.
6. International Data Transfers
If you are located outside the country where we operate, please be aware that your personal data may be transferred to, and processed in, a country that may have different data protection laws than those in your country.
By using our services, you consent to the transfer of your personal data to countries outside your jurisdiction, including the EEA, in accordance with this Privacy Policy.
7. Your Rights Under GDPR (EEA)
If you are in the European Union or European Economic Area, you have certain rights under the GDPR, including
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization or directly to you.
- Right to Object: You have the right to object to our processing of your personal data under certain circumstances.
- Right to Withdraw Consent: If we are processing your data based on consent, you have the right to withdraw your consent at any time.
If you wish to exercise any of these rights, please contact us at [Your Contact Information].
8. Security of Your Data
We take reasonable precautions to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.
9. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the privacy policy of every website you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: admin@bigezwehotv.rw
Phone: +250786121827
Address: [kentshield.com]